Terms of Service

Last Updated: August 7, 2026

Welcome to AR-ELECTRONICS.

These Terms of Service govern your use of our website, online store, and services. By accessing our website, placing an order, or purchasing from AR-ELECTRONICS, you agree to these Terms.

1. General Terms

AR-ELECTRONICS sells electronics, computers, accessories, gaming products, monitors, and related products through our online store and physical store.

We reserve the right to refuse service, cancel an order, or limit quantities when reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues, or misuse of our services.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability are accurate.

However:

• Product images may differ slightly from the actual product.

• Colors may appear differently depending on the customer's screen.

• Packaging may change without notice.

• Manufacturers may update product specifications or packaging.

• Minor errors in descriptions or specifications may occasionally occur.

Customers are responsible for reviewing the product specifications and compatibility before purchasing.

3. New, Used & Open-Box Products

Products may be sold as:

• Brand new

• New open box

• Factory refurbished

• Used

• Used like new

The condition of each product will be stated on the product page, invoice, advertisement, or communicated before purchase.

Used, open-box, or refurbished products may show reasonable signs of previous handling or use depending on their stated condition.

4. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors.

If a product is accidentally listed at an incorrect price, we may contact the customer to confirm the correct price or cancel the order.

Promotional prices, discounts, and special offers may be available for limited periods and may end without prior notice.

5. Orders

Placing an order does not automatically guarantee acceptance.

An order may be subject to confirmation based on:

• Product availability

• Customer information

• Delivery location

• Payment confirmation

• Fraud or security checks

We may contact customers by phone, WhatsApp, or other available contact methods to confirm an order.

We reserve the right to cancel orders containing incorrect information, unavailable products, suspected fraudulent activity, or obvious pricing errors.

6. Payment

Customers must provide accurate payment and billing information.

Available payment methods may vary depending on the order, delivery method, and location.

Orders may not be processed until any required payment or deposit has been confirmed.

For special orders or reserved products, deposits may be non-refundable where clearly communicated before payment, except where otherwise required by applicable law.

7. Delivery

Delivery times are estimates and are not guaranteed unless specifically agreed in writing.

Delivery may be affected by circumstances outside our reasonable control, including:

• Courier delays

• Weather

• Road conditions

• Public holidays

• Supply delays

• Incorrect customer information

• Events beyond our control

Customers are responsible for providing a correct delivery address and reachable phone number.

Additional delivery charges may apply depending on the product, delivery location, size, weight, or delivery requirements.

8. Receiving Your Order

Customers should inspect their order as soon as it is received.

Any defective, damaged, missing, or incorrect product must be reported within 24 hours of receiving the order.

Customers may be required to provide photos, videos, packaging, and order information to support a claim.

9. Returns & Refunds

AR-ELECTRONICS does not accept change-of-mind returns.

Returns may only be accepted where a product:

• Arrives defective

• Arrives damaged

• Is different from the product ordered

• Has a qualifying issue covered by applicable law or warranty

Any issue relating to the condition of the product upon delivery must be reported within 24 hours.

Returned products must include their original packaging, accessories, manuals, and included items where applicable.

Products damaged, misused, modified, or improperly handled by the customer may not qualify for return, replacement, or refund.

Our separate Return & Refund Policy forms part of these Terms.

10. Warranty

Warranty coverage varies by product.

Where a warranty is provided, the warranty duration and conditions may be stated on:

• The product page

• Invoice

• Warranty document

• Advertisement

• Purchase confirmation

Warranty generally covers qualifying hardware defects under normal use.

Unless otherwise stated, warranty may not cover damage caused by:

• Drops or physical impact

• Broken screens

• Liquid or moisture

• Electrical damage or improper power supply

• Improper installation

• Customer modifications

• Unauthorized repairs

• Misuse or negligence

• Software problems

• Viruses or malware

• Operating system issues

• Drivers or third-party applications

A warranty claim does not automatically entitle the customer to a refund.

Depending on the product and issue, the available solution may include repair, replacement, exchange, or another appropriate remedy.

11. Compatibility

Customers are responsible for checking compatibility before completing a purchase.

This includes compatibility between products and:

• Computers

• Laptops

• Gaming consoles

• Motherboards

• Power supplies

• Software

• Operating systems

• Accessories

• Monitors

• Cables

• Other equipment

AR-ELECTRONICS is not responsible for a return solely because a correctly supplied product is incompatible with the customer's existing equipment when the relevant product specifications were accurately provided.

12. Software

Software, operating systems, games, drivers, accounts, and third-party applications may be subject to separate terms provided by their respective developers or providers.

AR-ELECTRONICS is not responsible for problems caused by third-party software, updates, accounts, licenses, compatibility changes, or services outside our control.

13. Accounts & Customer Information

Customers are responsible for providing accurate and complete information when placing an order.

You are responsible for maintaining the confidentiality of any account credentials associated with your use of our website.

You must not use our website for fraudulent, unlawful, abusive, or unauthorized purposes.

14. Website Use

You may not:

• Attempt to damage or interfere with our website

• Attempt unauthorized access to our systems

• Submit fraudulent orders

• Use false customer information

• Copy or misuse website content for unlawful commercial purposes

• Introduce viruses, malicious code, or harmful software

We may restrict or block access where misuse is suspected.

15. Intellectual Property

Unless otherwise stated, the content on our website, including store branding, text, graphics, layouts, and original promotional materials, belongs to AR-ELECTRONICS or is used with appropriate authorization.

Manufacturer names, logos, product images, and trademarks remain the property of their respective owners.

16. Third-Party Services

Our website may use third-party services, including Shopify, payment providers, delivery companies, and other service providers.

Your use of certain third-party services may also be subject to their own terms and privacy policies.

AR-ELECTRONICS is not responsible for third-party services outside our reasonable control.

17. Limitation of Liability

To the extent permitted by applicable law, AR-ELECTRONICS will not be responsible for indirect or consequential losses resulting from the use or inability to use a product or service.

Nothing in these Terms is intended to remove or restrict customer rights that cannot legally be excluded under applicable consumer protection laws.

18. Privacy

Personal information is handled according to our Privacy Policy.

By using our website or placing an order, you acknowledge that certain information may be processed as necessary to complete orders, arrange delivery, provide support, prevent fraud, and operate our business.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated Terms will be posted on our website with a revised "Last Updated" date.

Continued use of the website after an update means the new Terms will apply to future use and purchases, subject to applicable law.

20. Governing Law

These Terms are governed by the applicable laws and regulations of Lebanon.

Any mandatory consumer rights provided under applicable Lebanese law remain unaffected.

21. Contact Information

For questions about these Terms of Service, please contact:

AR-ELECTRONICS

Website: ar-lb.com
Phone / WhatsApp: 76 44 88 99
Phone / WhatsApp: 70 000 374

By using our website or purchasing from AR-ELECTRONICS, you agree to these Terms of Service.