Privacy Policy

Last Updated: August 7, 2026

At AR-ELECTRONICS, we respect your privacy and are committed to protecting the personal information you provide when shopping online through our website or purchasing from our physical store.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

• Full name

• Phone number

• Email address

• Billing address

• Delivery address

• Order details

• Products purchased

• Payment and transaction information

• Customer support messages

• Information you voluntarily provide to us

When you visit our website, Shopify may also automatically collect certain technical information, including:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage information

• Cookies and similar technologies

2. How We Use Your Information

We may use your personal information to:

• Process and confirm orders

• Arrange delivery or store pickup

• Process payments

• Contact you about your order

• Provide customer support

• Manage returns, warranty claims, and after-sales service

• Prevent fraudulent or unauthorized transactions

• Improve our products, services, and website

• Maintain business and accounting records

• Comply with legal or regulatory obligations

We do not sell your personal information.

3. Shopify

Our online store is hosted by Shopify.

Shopify provides the e-commerce platform that allows us to sell our products and services online.

When you use our website or place an online order, your information may be processed by Shopify in order to operate the store, process transactions, provide security, and support checkout functionality.

Shopify processes personal information according to its own privacy and data protection practices.

4. Payments

Payment information may be processed through Shopify or the payment method available during checkout.

AR-ELECTRONICS does not necessarily receive or store your complete payment card information.

Payment providers may process your information according to their own privacy policies and security requirements.

5. Physical Store Purchases

When purchasing from our physical store, we may collect limited personal information when necessary for:

• Invoices

• Receipts

• Warranty registration

• Special orders

• Reservations

• Deliveries

• Customer support

We only collect information that is reasonably necessary to complete the transaction or provide the requested service.

6. Sharing Your Information

We may share necessary personal information with trusted service providers when required to operate our business, including:

• Shopify

• Payment processors

• Delivery and courier companies

• Hosting and technology providers

• Professional or legal service providers

These parties receive only the information necessary to perform their services.

We may also disclose information when required by applicable law, court order, government request, or to protect our rights, customers, or business.

7. Delivery Information

If your order requires delivery, we may provide necessary information such as your name, phone number, and delivery address to the courier or delivery provider responsible for delivering your order.

8. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning correctly

• Remember preferences

• Maintain shopping cart information

• Support checkout

• Improve website performance

• Help protect against fraud

Your browser may allow you to control or disable cookies. Disabling certain cookies may affect some website functions.

9. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, loss, or disclosure.

However, no online system, electronic transmission, or data storage method can be guaranteed to be completely secure.

10. Data Retention

We may keep customer and transaction information for as long as reasonably necessary to:

• Complete orders

• Provide warranty and customer support

• Maintain accounting and business records

• Resolve disputes

• Prevent fraud

• Meet applicable legal obligations

Information that is no longer required may be deleted or securely disposed of where appropriate.

11. Your Rights

Depending on applicable law, you may have the right to request:

• Access to personal information we hold about you

• Correction of inaccurate information

• Deletion of certain personal information

• Information about how your data is being used

Some information may need to be retained when required for accounting, legal, fraud-prevention, warranty, or legitimate business purposes.

12. Third-Party Links

Our website may contain links to third-party websites.

AR-ELECTRONICS is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

13. Children's Privacy

Our products and services are not intended to knowingly collect unnecessary personal information from children.

Orders should be placed by individuals legally permitted to make purchases or with the involvement of a parent or legal guardian where required.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

The updated version will be posted on our website with a revised "Last Updated" date.

15. Contact Us

For questions or requests regarding this Privacy Policy or your personal information, please contact:

AR-ELECTRONICS

Website: ar-lb.com
Phone / WhatsApp: 76 44 88 99
Phone / WhatsApp: 70 000 374

By using our website, placing an order, or providing personal information to AR-ELECTRONICS, you acknowledge that your information may be processed as described in this Privacy Policy, subject to applicable laws.